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"Julie at the New Port Richey site (SR54) was wonderful. I'm visiting from NY and she was helpful in my purchases and questions that I had. She and Keith from the parts dept. invited me to the Saturday BBQ. My whole experience was great. Thank you."
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| By: Terry Staten Island,NY |
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"I suggested to some friends that we ride in to your dealership to look at used bikes ( they have a Honda but need a Harley) and while they were working with one of your salesmen I asked Nick in service if he could look at an issue with my 2009 FLHTCU's passenger backrest. Since I will be leaving on Thursday to ride back to Idaho I wanted to try and make sure I wouldn’t have an issue on the road. Even though I didn’t buy this bike from your dealership and the repair was warranty work Nick and your technician (I wish I knew his name as well!) went above and beyond to get my bike fixed so I can get back on the road without any worries. I told Nick that I wish the service department at my local dealer in Idaho had the same since of urgency that your team demonstrated. Thanks again to Nick and your team for their help!
P.S. I'm still trying to talk my friends into buying the 2006 FLHTCU that they're looking at in your show room!
Don Durden
208-899-7787
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| By: Don Nampa,ID |
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"I can't say enough about my purchase experience at Tampa Harley-Davidson. I was greeted by every employee there at least once during some point in the day, and completely taken care of, patiently I might add, by my salesperson Junior and Dan. They both did a great job with my purchase. And all the congratulations I recieved really made me feel like I was joining something really special in motorcycling and with Harley-Davidson and Buell. I truly believe it would have just been a purchase if I had gone to any of the import dealers had I decided on their product. Great job to everyone and thank you. And the bike is incredible.....!"
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| By: Shane Lutz,FL |
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"I bought my bike from Jeff about 3 months ago. I had been from dealer to dealer looking and trying to find the right bike at the right price. As soon as I walked in I felt good about it, what a great place you have there. I'm so glad I came in, Thanks to Jeff for the great deal on my Vrod. I love it."
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| By: Hector Tampa,FL |
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"I wanted to take the opportunity to thank CJ and John in the Service Dept. I had a repair that I needed done in a timely manner. CJ got the parts ordered, and even arraigned (around my schedule) to have my bike picked up at my residence. John kept me appraised was of how the repairs were progressing the entire the time they had my scooter. Many thanks to John for his patience with me as a customer. CJ employees like YOU backing your product, and taking care of PEOPLE not just their money, is the reason I ride a Harley. Thanks for all your hard work, Jim"
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| By: James Dunedin,FL |
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"While purchasing my 2007 Road King Classic Dale offered me the road hazard insurance. I hesitated because the bike had new tires. Dale explained that even with new tires anything can happen on the road. I bought the insurance. One month later the rear tire went flat and the wire spoke chrome wheel got bent. The bill was $1100.00 and I paid $195.00. Buy the insurance. It will pay for itself. Thanks Dale!!!"
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| By: Dave Clearwater,FL |
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"While on vacation I always seek out the local Harley dealerships. During this last trip we visited 4 Harley locations ... boy was it nice to come home to Gulf Coast!! The moment I walked in the door Julie greeted me with a smile and a cheerful hello! She helped me to find just what I needed and showed me all the new summer merchandise on display!! Thanks to people like Julie, Gulf Coast still ranks number one with me!!"
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| By: Terri new port richey,FL |
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"Since buying my Sportster in November of 2008 everyone at the Brandon Harley have been super wonderful. I feel like I have a lot of new friends. Our last stop there was this past Thursday for bike night and I couldn't help but to go in the store and buy a new vest. Mama Sue was extremely helpful and her personality made the experience completely awesome. Thank you to everyone at Brandon Harley for being super nice people!"
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| By: Karen Riverview,FL |
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"Just wanted to thank Mama Sue for an enjoyable buying experience. Thank You!"
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| By: Jeffrey Riverview,FL |
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"Aaron Thanks for putting it all together. We love our Road King!"
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| By: Douglas Lutz,FL |
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"I would like to thank Amy Williams for the help on returning a pair of riding gloves not only once but twice...first pair the seam in the fingers let go and the second pair, one glove was bigger than the other. With a big smile and no questions asked she took care of everything and sent me on my way!"
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| By: Jim New Port Richey,FL |
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"I came in with a friend whose son had bought a bike from Brandon Harley and he wanted to check you out. As soon as we got there we were greeted like no other place I have been. We found the salesman that helped my friends son, Jeff talked to us about the 09's and showed us around. I mention the problem I was having with my bike and Jeff suggested I have service look at it. Well I got way more than I expected, Bruce got me right in and I got the best treatment and my bike came out the cleanest it's been in a long time. We even got to test ride an 09 while we waited. Thanks to Jeff , Bruce and Terry in detail. I will be back and the stores up North could learn a few things from you guys."
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| By: Jack Dellroy,OH |
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"Gulf Coast Harley is our second home and it felt like home the first time we stopped in back in March 09. Anthony showed us around and we looked at a few bikes but not ready to buy. With Anythony's help my hubby signed up for Riding course. He loved it and the instructors! We were back every weekend just looking until we saw the one. When we saw the bike, Mick was there to help us out and took my hubby for a ride and when he returned you could not wipe the smile off his face. Mick and Larry put some numbers together because they knew the amount we wanted to spend and not over. Well I had to think about it and we decide to wait. I called first thing Monday and found out someone bought the bike. Mick called me to deliver the bad news but promised he was on the hunt for the bike for us. He delivered his promise within the same week with a phone call and said you both need to get down here now I found you a bike. 2003 HD 100th Anniversary Edition with 8000 miles! We saw it and we were in love! Mick was so right. Mick, Larry and Anthony were all right there telling us how special this bike was and all the special details. These men know there bikes. Larry told me it was the price we needed and well we bought beginning of May.
Thank you Anthony, even though you did not get the sale you brought us back into that store. Mick thank you for keeping your promise, we love our bike! Larry appreciate getting us the number we needed!
Dale was extremely helpful in financing and explained in detail about the service plan and even though we were not going to take the full plan it was with his expertise, experience and passion that made us decide to spend the extra money. Dale the very next day we came back and I gave you a hug, because we got a flat tire and so glad we listened. Thanks goes to service, parts and customer service area. Denise, Julie and everyone are very helpful and made sure our helmets fit perfectly.
We have nothing but wonderful things to say about this Harley experience and so glad we have Gulf Coast because we will always be back!"
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| By: James and Sandra New Port Richey,FL |
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"I would like to thank Anthony Iapichino, and Dale Hedding for the over the top help with the purchase of my Harley Davidson, on 5-30-2009. Anthony was a tremendous help and has a good grasp of the many features on the different bikes and was more than informative. With his help I was able to find a bike that IS GREAT. Additionally Dale worked well with me and has a very good understanding of his customers needs. And although I did not have all the needed paper work in hand, they waited for me to make a it home and back again to the shop. They both stayed late ( it was well after 6:30 pm ) by the time my wife and I left with the bike, and Anthony was again great to lend me a helmet for the ride home. Thanks again to Anthony and Dale."
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| By: Richard Port Richey,XX |
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"A few weeks ago I took my wife into the showroom to see if there was a model of H-D that would suit her. Anthony Iapichino was very patient with us as we went from one model to the next looking for that perfect fit. She then spotted the '09 Heritage, in metallic purple and silver. Sure enough it fit her well. She was even offered to take it for a ride, but we were not dressed in our riding garb. So we passed on it and left the building. After stewing it over for a week, we took the chance that the Heritage was still there and went back ready to ride. Again, Anthony was ready and willing to accommodate. My wife, Brenda, took the Heritage for a little putt around the parking lot and then around the block, with Anthony leading the way. Upon returning Brenda was smiling from ear to ear and I knew we were gonna be there a while. Unfortunately.. we were also on the way to the airport to pick up my brother. So I let Anthony know, "if we're gonna do this.. we gotta do it quick and be out of here by 4pm".. it was already coming up on 2:30-3:00. He wasted no time getting our information, answering all our questions, and getting the credit report run. Then came Dale Hedding. I had worked with Dale before when I purchased my '07 Night Train a couple years before. He was aware of our situation and also wasted no time getting us situated, going over all the warranty information, and whatnots. We were out the door by 3:45p and made it to the airport in perfect time. Further more... The next day Brenda noticed the ignition cover wouldn't stay completely down when closed and pointed this out. A service team member, Jeff, was quick to look it over and ordered a replacement right then and there. Everyone at Gulf Coast H-D rocks!"
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| By: Greg Port Richey,FL |
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"I visited the Gulf Coast Harley shop in NPR recently and felt an instant connection. The following weekend I was enrolled in the Rider's Edge course - thank you James and Kellie, it was AWESOME! Two weeks later I was shopping for my first Harley. Anthony Iapichino provided me with all the info I needed to make an intelligent decision, which included test riding two bikes. Now I'm the proud owner of a black Night Train. I LOVE THIS BIKE! Anthony and the entire staff made my first bike purchase an easy experience. My wife and two daughters are hooked too! Hell, my youngest daughter wants to have her 10th birthday party at the store next year! Thanks guys!"
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| By: Scott Palm Harbor,FL |
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"Excellent sales Department. Anthony Iapichino as well as Dale in financing are very knowledgeable and are total professionals. They attended to my every need and answered all of my questions."
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| By: Michael Port Richey,FL |
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"My sales representative Mick actually sat down with me and helped me find the Harley that best suited my budget and style of riding. He hooked me up with a 2007 Dyna Wide Glide. I couldn't be happier with my bike and look forward to riding it. "
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| By: Daniel Tarpon Springs,FL |
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"I just bought an '09 Street Glide from Mick and the guys at Gulf Coast Harley-Davidson in New Port Richey, and I've never been happier spending that much money!! The bike is FANTASTIC, and everybody at the dealership was very helpful and friendly. Mick went out of his way to make sure that my experience was a good one! Just when I thought that customer service was a lost and abandoned art, Mick and the rest of the crew prove that it isn't! I look forward to doing business with them in the future and taking advantage of their hospitality!!"
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| By: Rob CLEARWATER,FL |
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"Brian York, Larry and Stimpy did a great job helping me pick out the right bike and parts. My experience has been nothing but stellar and the whole staff is very personable and knowledgeable. Great experience and I would recommend anyone looking for a bike to head to Gulf Coast Harley!!"
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| By: Preston Clearwater,FL |
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"My friends Janet & Joanne who lives in Port Richey brought me over to your dealership in New Port Richey about 6 yrs. ago. I was very impressed with this dealership after being to so many of them in the past. I happen to live on the other coast of FL in Palm Coast. Everyone who works at the dealership in New Port Richey, no matter the dept., greets every customer with a smile and offers their help with no pressure. When I visit my friends in Port Richey, I always make it a point to come to this HD dealership. My 2 friends and myself on vacation for a week rode our Harleys from Palm Coast over to your dealership and I saw the Street Glide that I've been dreaming about even though I loved my 04 Road King Classic. I met Mick Stephens and asked about a trade. The experience with Mick was wonderful as he was very honest and went out of his way to make the deal work. He didn't have the usual salesman pitch. After the paperwork was done and adding some chrome, of course, I rode away with my two other friends on my new 09 Street Glide. I always said if I got another Harley, it would be from this dealership. I am still on cloud 9 and very happy with my new bike and the experience with Mick was great. Now my friend, Diane said she will be purchasing her next Harley at this same dealership. Thank you for making this Harley woman happy. I love your dealership. THANK YOU!!!!!!!!!!!!!"
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| By: Karen Palm Coast,FL |
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"As a Cdn. HOG member Central Chapter Nova Scotia I travel by HOG atlas. I say in NPR for the month of April. So upon arriving I go to Gulf Coast H-D where I meet the super friendly and helpful sales staff. This year it felt like coming home with the greeting I received coming in the show room. Julie remembered the nickname I was given from 2007 so it shows the level of customer care and friendship developed at GC H-D after a year and over only one month. A few names stand out ONLY cause I dealt with them more Denise, Bryan York, Mike S., John (cooks a great hot dog),the parts and service guys I dealt with were great. The outstanding thing was the friendliness and how warmly a stranger from another country who wasn’t making a major purchase was treated daily the same as the guy buying an ULTRA H-D. Thanks to you all hopefully see you next year. The rocking chairs and weekend barbeques and all other social events with the staff you have make Gulf Coast a dealership worth visiting. Thank you D. Lutes"
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| By: DAVE (decal) LISCOMB,NS |
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"We wanted to thank all the wonderful people at the New Port Richey Harley dealership for a great experience in purchasing our 08 Night Train a few weeks ago. We had been looking everywhere for a bike that was both stylish and comfortable on a long trip, with my comfort being a key factor, LOL. We also had to consider the option for trading in my Buell Blast as a deciding factor. We were only going to stop at the NPR dealership as a minor detour on our way to the Orlando Harley dealership to look at a Harley we had liked online but thanks to Mick Stephens willingness to take his time to let us test drive multiple bikes, my husband fell in love with the Night Train. Mick along with Keith -Stimpy- Smith helped seal the deal by doing everything they could to make us leave happy and loyal Harley patrons. They even picked up our trade in and delivered our new bike to our driveway, now that’s service! We also wanted to thank Denise, the apparel manager, for taking the time to get a proper fit on my husband’s helmet; it made all the difference in the world. Overall, everyone there is very friendly, helpful and knowledgeable and we look forward to a long lasting relationship with the Harley family."
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| By: Giao Lutz,FL |
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"I purchased my '07 Night Train from Gulf Coast H-D a couple years ago. Since then, I've been back and forth purchasing parts and accessories time and time again. a couple weeks ago I was in the store picking up a ladies shirt as a friend's B'day gift. Amy Williams was working the counter at the time. She asked me if I was part of the H-D Rewards program. To which I responded, "Ya know.. I'm not really sure. I've not received any type of card that I'm aware of." Amy then went out of her way to look me up in the system and sure enough I was a part of this program. All this time I had been spending a didn't even realize I could have been accumulating points! Amy took it a step further and was able to get me the points for all that I had spent in the past. Now that's what I call customer service... thanks Amy! "
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| By: Greg Port Richey,FL |
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"I recently purchased my first bike. I signed up for the Rider's Edge course to finally learn how to ride a motorcycle. I stopped by the dealership before the course started and met Gil. I told him I was taking the course and I had only been a passenger twice in my life. He took the time to explain how to tell the differences in Harleys. He put me at ease and it was a great first experience with H-D. Over the next few weeks Gil kept in contact to inquire how the course was going. When I was finally ready to buy my first bike, Gil and Dan made the process very easy. They even stayed late until everything was completed so I could drive my bike home. I can only speak of Gil and H-D of Tampa with the highest of regards. Thanks!"
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| By: Michelle Tampa,FL |
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"I looked at bikes all over the state and spoke to quite a few sales reps too. I contacted Gil over the phone and he was great! I had appointments to look at a cpl. bikes and Gil kept in touch over the next few days to ask me how he could EARN my business. Well, I told him! And he let me know what he could do. Once again, he really did a great job! So my wife and I drove up 2 hours and checked out a particular 2006 Street Glide. We fell in love with it, but had some financial constraints. That’s where Doug came into the picture. The two of those guys worked hard with us and got the deal done! I know in my heart that while they are there to make $$, they truly did their best to put me and my wife on our "Dream Bike". I also must thank Michael, who had nothing to gain by my deal but took time out of his day to give me a lot of info and knowledge that I appreciate. I am sooo Grateful we took that ride up to you guys and want to thank you for your hard work and dedication to get us back on the road in the same day! Also, I traded in my 98 Road King and want to let anyone interested that We took great care of that baby and its a great bike. I know these guys will do the same great job for you too!!!"
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| By: Don Cape Coral,FL |
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"I purchased a used bike that we had a cb and cruise installed. Bruce Volk was great. Dealing with Bruce has always been a very pleasant experience. He is very friendly and knowledgeable. "
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| By: Robert Gainesville,FL |
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" My sales consultant was Anthony Iapichino. I was more then happy with his demeanor. He answered all my questions, he was extremely composed with me, and it turned into a sale. I thank him and all the staff for all the help.
Thanks Harley!"
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| By: eric new poret richey,FL |
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"I would like to say that my experience at this dealership is above and beyond my expectations. My sales guy Anthony Iapichino went out of his way to make sure me and my girlfriend were happy before, during, and after my purchase. And don’t count out the finance guy Dale Hedding......he was funny and straight up with me, you can’t find that much anymore. I would definitely recommend this dealership to anyone. I am very pleased with my 05 deuce Softail I bought, which was also my first Harley. Thanks guys!!!!!!"
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| By: timothy new port richey,FL |
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"I was looking for a new motorcycle and Gil and his support personnel were able to put me on a new Ultra. The entire staff at the Dealership was very helpful during the purchase and went the extra mile to get me a great deal."
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| By: Luke Clearwater,FL |
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"Stopped in the Gulf Coast Harley to have some work done on my Deluxe today. Service rep "TJ" & Tech "Mike" really went the extra step in resolving the issue and got me back on the asphalt really fast! While I was waiting I decided to pick up a gift for a friend and Karen, Julie and Christina jumped right in to locate a particular item that I was looking for and were able to locate it at another store to have it shipped to Gulf Coast. The crew here really do a great job of making this dealership one of the best for riders to feel welcome! Thanks Gulf Coast!!"
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| By: David Safety Harbor,FL |
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"I went for a ride recently and ended up at a Harley dealership. I have to tell you that the merchandise and parts were scarce. The very next day I rode to Gulf Coast Harley where I found all my parts and Motorclothes. A special thanks once again to Julie and all the merchandise staff and to the parts dept. These people take all the time you need to help with any purchase no matter how big or small. Why would anyone shop elsewhere. This is probably the most complete store for all your needs in the entire central Florida region. Thanks again Mike Spring Hill, FL.""
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| By: Michael Spring Hill,FL |
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"Well, I purchased my first bike. I had so much fun just buying the bike that I can't imagine a more fun place to be. Bryan York is your best salesperson. No doubt. He was completely helpful in all aspects, treated me like a queen, and I walked away feeling like I got a great deal. I cannot say that for any car purchase I ever made - If I never needed a car again, that would be fine. If car dealers would take some lessons from this Harley Shop, they might sell more cars. This was the best experience I have ever had making a purchase this big! Every person in this shop is pleasant, helpful and fun and the atmosphere is wonderful. I plan to spend a lot of time with the events and folks I will meet and I am looking very forward to this new experience even more now that it has been this good. Thank you Bryan, Dale, CJ and all the girls at the counter! Thanks for the prizes and making it feel like my birthday on Friday! See you soon!"
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| By: Carol New Port Richey,FL |
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"The sales and finance dept. went the extra 5 miles to work with me on the purchase of my motorcycle. My choice for employees of the year would be Randy, Rob and Aaron"
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| By: Tim Wesley Chapel,FL |
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" I just got back from a Tampa business trip, Wednesday I stop in your store to look around great setup. I wasn’t planning on purchasing any items; I was looking at Harley’s new summer jackets. Ms April Blackledge was so helpful, courteous and new all the information for HD products, I left with a new HD jacket. I wish all retail stores had employees with her professionalism. I would like to thank her for her outstanding customer service. "
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| By: Philip Fayetteville ,NC |
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"I just purchased a used bike from the Brandon H-D. My very first bike and Jeff was a great help. Jeff took the time to answer my questions, had all the paperwork done when I arrived . I could not ask for better service. Everyone at the Brandon store is so friendly and helpful."
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| By: Nancy Seffner,FL |
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"Hay Gulf Coast Harley, I wanted to take a minute to tell you about some of your staff. Ok let’s start with my sales men Anthony Lapichino, who just sold me a 2009 FLHT Electra glide this is my second FLHT. You should know that I was a Jims Harley customer for my 1st bike, but was in your store not even sure if I was going to buy a new bike. After meeting Anthony in a few moments he had me hooked also stole me away from Jims Harley, that alone should say a lot about him. Anthony was very down to earth a person who took the time to talk to me, and let me say not down to me which was very important. Well I also would like to tell you about Keith Smith i was unaware of what a part consultant does. Ok once again a man who talks to you which was nice. So I am coming back in to figure out which big bore kit to go with, so to have such a position for Keith to take the time to help me decide which one would best suite me is totally cool. So I am looking forward to working Keith who is totally worth having in your store. So let me say thanks to both Anthony and Keith and the rest of the staff at Gulf coast Harley for what is sure to be a long time friend ship because this is how your staff made me feel. Sincerely Scotty Barriault "
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| By: Scott Dunedin,FL |
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"The store is great. Has everything you could possibly need."
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| By: Walter new port richey,FL |
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"We walked into the H-D Brandon location to "just look" at the cycles. Our sales consultant, Heather Campbell, approached us and reviewed her list of recent previously owned cycles. She gave us the space we requested and in the end she was able to work out an irresistible deal for us and we drove away that afternoon with our "new to us" purchase. Heather was very busy that day but, she made us feel as if we were her only customers. She took the time to seek out missing parts for the bike and take care of some special requests we had for our purchase, all the while keeping a positive attitude. Thank you Heather for making our experience memorable!"
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| By: Leeland Riverview,FL |
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"Great experience. Walked in looking, rode out on a brand new Classic. Anthony Iapichino treated me more as a friend than a sales prospect. The whole team gave me a good feeling about purchasing a new FLHTCI. No stress, no high pressure. I would recommend this sales, service and management team to all my friends.
Thanks Guys"
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| By: Phillip Port Richey,FL |
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"I spoke with Kelley at HD of Brandon last Friday, and set up a time on Saturday to go in and check out a bike. We arrived Saturday morning around 9:30 and left around 3pm with my new bike. The entire time we were there, everyone we dealt with was professional, courteous, and extremely nice. Rob "Hollywood", Neal, Kelley, Mama Sue, Randy, Duane, Boe, were the greatest team, and helped us out throughout the entire day. This is my first Harley, and I'm glad that I finally joined "the family", just wish I would have done it sooner. Thanks for a great experience, and a wonderful bike that fits me to a T. --Scott"
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| By: Scott Brandon,FL |
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"I WANTED TO LET YOU KNOW ABOUT THE "GREAT" CUSTOMER SERVICE I RECEIVED FROM MAMMA SUE THIS WEEK. SHE WENT OUT OF HER WAY TO GET A T-SHIRT FOR ME FOR MY SON. I WORK IN THE PURCHASING FIELD AND SHE DEFINES WHAT "CUSTOMER SERVICE" IS ALL ABOUT. YOU ARE BLESSED TO HAVE AN EMPLOYEE THAT TRULY CARES ABOUT THE CUSTOMERS! SINCERELY, ELLEN OAKS"
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| By: ELLEN MASSILLON,OH |
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"Bought an 09 Ultra last week and want to tell you that it was a great experience. This is my first Harley and I'm sorry I didn't "join the family" sooner. Thanks..."
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| By: Mike Lutz,FL |
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"We first contacted by internet,recieved immediate phone call from New Port Richey store.We scheduled a visit for the following week to see a bike. We arrived as planned, the bike was unavailable.We are flexible,changed plans drove to Tampa store . Good news things improved greatly on arrival here. The second bike we wanted to see was there. Angelo was excellent.We did try to avoid him at first, glad we didn't. The Sale was excellent he met our needs and didn't push what we didn't want.A great move on his part. Thanks again to Angelo Sharon Sanders
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| By: Sharon Lecanto,FL |
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"After 'borrowing' several friends bikes and then buying and owning a 2007 Road King Classic, we decided that this was the bike we wanted for the long term. And since we planned on owning it ... well ... forever, it had to be a special bike, not one you might see a dozen times while riding through Daytona or Sturgis. So, after reading about the new 2009 Road King Classic and all the great upgrades they did to the frame, rear wheel, exhaust, etc, we decided it was time to buy our dream bike. We went onto the HD website and decided we wanted the custom colors called Black Ice/Blue Ice. However, since these colors were only produced for 3 months in 2008, dealer after dealer (4 total) told me there were none available. My last stop and hope was at Gulf Coast where Mick took down my information and told me he would call me as soon as he heard something, even if it was bad news. After 2 days he called and I was pretty sure that he had not found my bike. But then he asked me a question ... How would I like to own a 2009 Road King Classic with Black Ice/Blue Ice custom colors? I couldn't believe it, he had found my bike. So the next day we bought our dream bike. We got a great deal, a great trade in for our 2007 and they even went the next day and picked up the bike for us at no charge. All in less than a week! I can't say enough for what Mick and his crew did for us! He refused to give up and we are really glad we found him and his crew!"
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| By: Andrew New Port Richey,FL |
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"Mick was our salesman and he was absolutely fabulous. The experience was like working with a brother. The entire staff is friendly, outgoing and genuine. We spent several hours roaming the store on Saturday and previous other recent visits and Every employee smiles and greets you like you know them. We are very impressed with the entire store and staff at the NPR location. Thank you all!"
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| By: Lori and Mike palm harbor,IA |
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"We had the best experience at Gulf Coast Harley Davidson when we came in to look. Anthony Iapichino helped us pick out the perfect new toy for us. Julie Runia was so helpful with our boots & helmets and Keith Smith dressed it up with the perfect skull accessories. We haven't taken delivery yet, but we're very excited to see our new bike and start riding!!! Thank you so much to Anthony, Julie & Keith for patiently helping us decide on what was best and for making our new purchase so much fun!!! We'll stop in to see you all next trip down to Florida!!!"
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| By: MaryAnn & Tom Bordentown,NJ |
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"I have been in a lot of stores in my 80 years and I have never been treated as good as your store treated me. I have just had cancer surgery on my head and wanted to cover the bald spot[that is large] and had seen durags on bikers and thought that was just the thing for me in a bright color. Janet Robinson was by far the sweetest person to have waited on me. They invited us to have lunch and a soda or whatever at noon. I cannot thank you for your kindness to me in your place of business. My purchase was only $10.95 and she took all of the time with me that I needed. The check out girl was a jewel also. Thanks a million. Barbara Brose"
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| By: Barbara Bayonet Point,FL |
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"Ok I let my boyfriend Chris buy a Harley-Davidson last month with some reservations but you have won me over. We have been riding since he bought it and I finally gave in an decided to purchase my own. Anthony Iapichino helped us with both bikes and without a doubt is the best help you can find. Chris has told me about feeling like part of a family which of course people say but you never know exactly how much to believe. Rest assured I am now a believer. Anthony was extremely helpful with my decision and made me feel comfortable with how the bike feels and operates. Can't wait to get my endorsement and ride with Chris. Oh and before I forget to mention an extremely helpful and very easy to deal with piece of your dealership I have to say thank you to Dale in finance. Very informative with choices and why each decision can affect the enjoyment of ownership. Last but not least by far there was Janet. She has been a lifesaver with information and riding accessories. She found everything I needed for the Riders Edge course and is considered a great friend! Thank you Thank you Thank you to everyone at Gulf Coast Harley Davidson!
Karin"
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| By: Karin Odessa,FL |
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"Attended the event hosted by you for the LAMA group on Saturday (3/21). I wasn't a member that day, but joined Monday night.
Very impressed with the dealership and employees that I was in contact with. The demo rides changed my opinion on Harleys. Rode a Sporty "back in the day", ride an FZ1 now after putting a few miles on a BMW K bike. Been riding off and on since 1968, motocrossed until age 42, so I have a little experience and am considered a good rider, better than some, not as good as others I suppose.
Signed up for as many demo rides as I could or actually as many as they would let me, the sign up girls kept saying "You have to be fair and let other have a chance", still got in 5 rides along with the other activities of the day.
The demo-ride instructors were very good. Kept things orderly, were prompt with the ride times and everyone seemed to have a good time. A little sketchy riding with others I'm not familiar with, but the LAMA riders know how to keep in line, it was the occasional visitor that didn't flow with the group as well. The instructors mentioned they saw a difference with the group and felt more comfortable and confident with us.
Most impressed with Silvana Golzman running the kid's activity tent. She was the right person and personality for the job. That's not something you can learn or be educated for, you either have it or you don't. A fair job can be done with some effort, but to really make it work takes a special kind of person. Too many activities for the kids are what adults think kids should do. Silvana found just the right mix to make it work. Obvious that she put a lot of time and effort into preparation, I appreciate that even if she didn't let me do any coloring.
Enjoyed the event, the association speaks highly of you and your reputation. Seeing the employees in action showed me why.
Thanks for a very enjoyable time, I will be sure to attend the next function and bring friends who ride along.
Sincerely,
Glen Kinley"
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| By: Glen Laurel,FL |
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"I wouldn't have gotten my new trike if not for Bryan York remembering I was looking for one and called me as soon as a red came in. Dale and Larry were awesome in figuring my trade in etc. and Keith explained all chrome available plus lighting accessories and made sure I knew every option. These guys have put up with me since last Sept. and believe me deserve a good pat on the back, especially Bryon, his patience and persistence I cannot thank him enough for. Gulf Coast Harley is the only place to go!!!!! Thanks again guys."
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| By: Paula new port richey,FL |
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"Just want to send KUDO's out to Anthony Iapichino who was very professional on my 1st Harley purchase. He not only followed-up with each step but always went the extra mile and answered all my questions. He is definitely an asset to your business. KUDO's to Dale Hedding (financing-very thorough and made my purchase a smooth transaction); Julie (overall great person...keeps things running); & Jose Medina (Brandon - who delivered my new bike in record time). Thanks to each of everyone of you! YOUR THE BEST!"
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| By: Felicia Clearwater,FL |
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"Dear Bryan, Mrs. Dillard died some years ago and I have to tell you that getting a Harley at 50 helps me to not feel so old. However , Mrs Dillard is six feet under and Granny Dillard aka Sandie was very delighted at our attention to detail and your upbeat manner. I truly appreciate all that you have done. Each person that I came into contact with was both courteous and very helpful as well as knowledgeable. I am sure that we will be visiting again quite soon. Good luck in all that you do and thanks again for your personal attention. Sincerely Sandie Dillard"
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| By: Sandie tarpon springs,FL |
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"I been to a lot of Harley dealers, but you guys & gals got it together. simply the BEST YET! Julie Runia is the best thing since Peanut Butter n’ Jelly. What a blast me and my wife had with Julie shopping. To all your staff great Job. I feel like family there. As Julie would say have a Harley day. THANKS! RICH & LOUISE"
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| By: Rich Salt Point,NY |
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"I am a new rider/owner. The experience of buying at your dealership was alot of fun. You guys (and girls) are the best!!!!"
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| By: Dave Clearwater,FL |
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"Julie in sales ROCKS! She has been extremely helpful in all of my visits since I bought a bike last month. She has all the knowledge on best deals and ways to save money from getting my endorsement, riding gear, discounts, and fun events that are great for both myself and my wife. Kudos to her and everyone that we have made such great friends with at Gulf Coast Harley Davidson.
Chris and Karin "
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| By: Christopher/Karin Odessa,FL |
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"This was the best experience of my life when it came to being treated like I was family. The salesman Gilbert was so informative and friendly. He educated Roberta and I, showed us were we could save a lot of money and still have the motorcycle we both wanted. My hat goes off to the great staff. I will do all of my business here even though there are closer dealers to us. Thank you again for such a great feeling of satisfaction and pride of owning a wonderful piece of history and American made product, keep up the good work.
Your friend and customer, Bobby Whiteley RN"
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| By: Bobby sarasota,FL |
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"Gilbert was incredible! Being a woman and a first time motorcycle buyer was very intimidating. He approached me and I immediately felt comfortable. My significant other joined us, and Gilbert asked us which bikes we were interested in--a Fat Boy for Bobby and a Softail Deluxe for me. He immediately took us to those models and had us sitting on them. When he heard us mentioning the accessories that we would be ordering for those bikes, he steered us in the direction of the Softail Heritage--it had everything that we both wanted included and only cost a few hundred dollars more than the original bikes that we thought we wanted. We figured out that he probably saved each of us a couple thousand dollars! Previously, we had been dealing with our local Harley dealer, and they had never educated us in this way--it was always about making the sale! We had entered your store on Valentine's Day, not intending to make a purchase, and left as two very happy and excited Harley Davidson owners! I actually hugged Gilbert when we were leaving. I can honestly say that we haven't taken a ride yet where we haven't mentioned him! I don't think that either of us will ever forget him! Thank you Gilbert!!!"
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| By: Roberta Sarasota,FL |
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"Sue Martello "Mama Sue" helped me with my boot purchase on Valentine's Day. She was awesome, could not do enough to get me into what I desired. Very personable, friendly and a pleasure to deal with. I'll seek her out upon my next visit to the store."
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| By: Chris Brandon,FL |
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"Anthony Iapichino is an excellent sales representative. He was extremely knowledgeable with regard to all my questions. He was always very friendly. He was patient with all of my questions and visits and ultimately helped me in making my final choice. He well represents Gulf Coast Harley Davidson. All other personnel I had dealings with were also helpful and friendly but Anthony went above and beyond."
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| By: daniel tarpon springs,FL |
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"Janet, and Denise. Thanks so much, the wife loves the watch, and we had a great anniversary.
Matt"
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| By: Matthew Land O Lakes,FL |
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"Well this started back in November of 2008. Stopping by Gulf Coast Harley in New Port Richey the wife and I were greeted by friendly sales people as we walked through the door. It was twenty to four 20 minutes before closing but the staff was great. We met Sales Consultant Bryan York and briefly told him we were looking at but not ready to buy a Ultra-Classic. Bryan took the time to tell me more than I ever knew about HD and the bike I dreamed of buying someday. As I am a large (tall) guy space on the bike is of great concern. Bryan explained how the bike could be made to fit and the details of how. Well it was now closing and this conversation went outside into the parking lot where Bryan not only spend more time he even let the wife sit on his Ultra and in the parking lot moved things to show us how the bike would fit. We thanked him for his time and explained if the stock market ever came back I would be back to trade my Royal star Yamaha in on a Ultra. For the 3 months’ I kept (more like bugged him) in contact he always called back and invited us back just to say hello and chat. Sunday 2-23-09 we returned to GCH and met with Bryan. This time I was on our bike after a long ride with intent of trading if the rite deal was to be had. Upon entering the store I was greeted by Bryan who showed me several bike on the floor. One a 2008 red/red caught my eye and the deal was done from there. The wife and I now proudly ride a 2008 Ultra. Point to this writing is Bryan York was interested in us even though we were not ready in November 2008. H kept contact with us and took his time (some of his own) to go just that extra step. Even though we looked up north and south this contact with Bryan brought us back again to GCH in NPR. A lot is to be said for a person that goes the extra mile. My son and brother in law are now awaiting the time to trade and buy with GCHD in NPR"
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| By: Norman Palm Harbor,FL |
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"I just bought a Harley Davidson Fat Boy on 02-20-2009. Anthony Iapichino was an excellent source of information and knowledge. He was very helpful with both the decision of which bike to buy and necessary equipment to obtain the endorsement.
Thank you
Chris"
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| By: Christopher Odessa,FL |
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"I purchased an 09 Road King a few weeks ago and my sales person (Jeff Vigness) was very very helpful. He helped me through the entire process and made sure I was comfortable with the whole deal. I truly felt I was making an informed purchase and getting a great deal! Jeff truly helped me with great service. The whole Brandon Store has been great and I enjoy going there from time to time now. They always smile and welcome you home! From a military guy that isnt from here that means a lot. Thanks guys and gals!! Troy"
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| By: TROY VALRICO,FL |
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"Brian in sales was great, Steve in F&I was very nice. This is my Second Bike from Gulf Coast Harley Davidson . Very Happy "
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| By: KEN NEW PORT RICHEY,FL |
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"John,
Thanks a great job getting the adjustments made to my bike over the weekend.
Matt"
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| By: Matthew Land O Lakes,FL |
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"to whom it may concern: I stopped by your gulf coast store in NPR and was wowed by two beautiful young ladies! Chris and Julie! those two were just awesome and what a bunch of characters those two are!! perfect with each other too. they deserve a good pat on the back!! they made my shopping experience fantastic!! oh and they deserve a raise as well!! thanks again Joe"
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| By: joe ,XX |
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"First let me advise you I have rode my Harley over 100,000 miles in the past 5 years. To get right to the point, I have visited more than 45 dealerships in the United States, up the east coast to New Jersey, over to Albany, N.Y. across to Buffilao (spelt Wrong) N.Y. down into West Virginia, Carolinas, Georgia, Florida. Next over to New Mexico, Texas, LA, AL, Miss, and other states. I just want you to know that New Port Richey Florida Harley Davidson Route 54 has to be the BEST dealership I have ever stopped into, they are very good to deal with starting with the Store Manager(Larry Stephens) As you can tell I have dealt with , Big George, Eric and now Larry, hands down Larry is the best of them all. I will purchase my next Ultra Classic only from Larry. He runs a good store and is a pleasure to come into with my wife and grand children, we have fun and feel very safe under his roof. When it comes to the girls that care for many things lefts start with Janet Robinson, you should feel very good about having her run the apparel Dept, she gets along very well with her employee's they really respect her for her knowledge and the way she treats them. Your top performer in this dept has to be Denise Vittorioso, she has been with this store for some time and has very good knowledge of where everything is and is always a pleasure to deal with, she is very helpful, my wife told me to write that. and I do agree. When I purchased my new helmet she made sure it had the proper fit for both my wife and myself. Thank you for having her as a dedicated employee. I am a V.P. of a company and I would hire her at once should she need a job, you are very lucky you have her. Now you have another great sales person who is very much in your corner (Julie Runia) what an asset she is to your company, with such a group of employee's it is no wonder this dealership is so GOOD. The last 2 are (Karen McKinney and Chris Castellano) who ever hired these girls sure knew what they were doing, you have the best staffed dealership out of them all. Yes I sound like someone put me up to this, WRONG- when things go wrong we complain, well guess what things are going in the correct direction because of these people and their dedication to your company, so let all stand up and say THANK YOU a job well done....(PLEASE DO NOT FORGET THESE PEOPLE THEY ARE THE BEST AND ITS BECAUSE OF THE MANAGERS YOU HAVE INPLACE) Sincerely, John J. Wall/A very happy customer and a long lasting one that will deal only with your company and Larry."
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| By: John J. Hudson,FL |
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"I just puchased an 09 softtail custom and I have to say the Brandon dealership is top notch.They are friendly from the getgo and made my first bike purchase something enjoyable and Iam proud to be associated with this fine group of people and look forward to doing business with them in the future"
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| By: Robert brandon,FL |
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"I have recently purchased my first HD here in the US! And i am writing to congratluate the service that HD Tampa gave me! The Sales person that sold me my bike was Gilbert a very helpful man, who really helped me with what i wanted and bascily did want i asked for! A great service and a great team! Well i look forward to working with you in the future and buying goods from you! Thanks again for your help and guidance Gilbert i really enjoyed your guidance and want you to know that i will always come to you when i decide to buy another! Take Care Scott"
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| By: Scott Tampa,FL |
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"Happy Harley Day GCHD! My husband Brian and I purchased our bikes at your dealership on 01/11/09 (Brian's 2nd, my 1st). BRYAN YORK was our salesman and he is AWESOME!!! He helped Brian pick out his 2009 Fat Bob, and I found my 2003 Anniversary edition Sportster. We took the Riders Edge course last weekend and it was a BLAST! (HIGHLY RECOMMEND FOR ALL RIDERS AND PASSENGERS!) I also want to thank DALE HEDDING for ALL his help. When I am in the dealership I stick my head in his office and he always makes time to answer my "silly girl related" questions (LOL). He is extremely helpful and knowledgeable and his enthusiasm for riding/learning is contagious! CASSIE VALE helped me with all my gear and was very knowledgeable, helpful and patient (she's adorable!) Thank you GCHD! We will see you on Sundays!
Amanda Barnette
Tarpon Springs"
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| By: Amanda Tarpon Springs,FL |
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"I had a GREAT experience purchasing my 2003 Sportster from Bryan York on 01/11/09 (my fiance, Brian Tessitore, bought a 2009 Fat Bob). A good friend, John VanSwearingen, referred us to Gulf Coast HD. Dale Hedding was AWESOME to work with (thank you Dale, for taking the time to answer "lady" related questions!!) The only disappointment I have had thus far in the dealership was dealing with the Parts Department on my handle bars yesterday. Ryan and Cody were great, but I just didn't get a "warm fuzzy" feeling from Keith. Brian and I passed the Motorcycle Safety Course yesterday and we are ready to roll!!! Thanks!
Amanda Barnette
Tarpon Springs, FL
727-743-6927"
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| By: Amanda Tarpon Springs,GA |
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"Oops, I forgot about Cassie!! She was also EXTREMELY helpful, friendly and professional in helping me pick out my gear for the Riders Edge Course. I got the helmet, gloves, boots, shirts, and jeans from GCHD. Denise helped Brian. Thanks ladies!!!
Amanda Barnette
Tarpon Springs, FL"
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| By: Amanda Tarpon Springs,GA |
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"Mama Sue provided fantastic service. "
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| By: Jeremy Brandon,FL |
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"I can't say how much help Gilbert and everyone at the dealership was to me and my wife in helping us get our Electro Guide classic.I would say to stop by and see what they can do for you."
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| By: gary bradenton,FL |
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"Gilbert Martinez was extremely helpful.We appreciate the help we recieved from him that one evening, he came out on his day off and helped us with our StreetGlide harley we just purchased using his help. He is an EXCELLENT salesman and person. He has excellent customer service skills. We will refer our friends to him at the Tampa Harley. Thank You so much for your help Gilbert I LOVE MY HARLEY!!"
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| By: Douglas Tampa,FL |
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"I was in your dealership today and a very friendly saleswoman helped me choose some long sleeve shirts. Mama Sue thankyou!!
I was strongly recommended by a friend to come to your dealership and I am so glad that I did. I was very much satisfied with her customer service and will be back!!
Thanks again Mama Sue
Lisa Calloy"
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| By: Lisa Bartow,FL |
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"Hello, Bought my second bike from you last Saturday. Traded in a Sportster for a Classic. Anthony Iapichino and Dale Hedding stayed late to complete the paperwork and to make sure the new bike was ready to go. Anthony did not rush the sale, he took the time to answer every question and concern. As a matter of fact, the bike we chose was not on the sales floor yet. It was fully serviced but had not been put on display yet. My beloved Carol was much more relaxed as we traded bikes this time since she had learned to trust the people at the New Port Richey dealership. To get to your location, we have to ride right by another dealership, they did not have the selection of used bike as Gulf Coast. Even the Gals on the sales floor are knowledgeable and helpful, Julie Runia's is a true asset for Gulf Coast."
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| By: Dave & Carol Largo,FL |
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"Anthony Iapichino was one of the best. His knowledge of your product was great and refreshing to have someone not have to look up the specs to answer a question. I came in with my mom and her boyfriend to buy him some new gloves and I left with a Rocker. Awseome bike.... Dale or Doug in finance, sorry can't remember his name, was also very knowledgeable and was a joy to deal with. The hole process was painless. Thanks again. John Swanson"
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| By: John Trinity,FL |
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"Dear Sirs:
Had the pleasure of visiting your beautiful store in New Port Richey during the holidays. We were very impressed by the selection of clothing and by the staff. However, one had us leaving in a very good mood and with a promise to visit if we were to return. You have a real jewel there in Julie! People seemed to be drawn to her. No one was immune to her wit! We were there with our uncle who has no personality and hardly ever smiles. He was smiling that day! He just walked around listening to her answer the phones, greeting customers like they were old friends or family. He thought at first she was the owner. We think she's missing her calling for stand-up! We had a wonderful time and my uncle says you need to hold on to her! He says if he was in business still, he'd steal her away. He's 76 yrs. old. Don’t worry! We don’t think we’ll be back. But if we do, she would be a reason.
Regards, Anna Barone and Uncle Vincent."
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| By: Anna Canada,XX |
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"My experience with your dealership was great. Anthony was super in locating the bike that I wanted and the staff at the dealership is courteous. They go out of their way to make your experience pleasant. The dealership is clean and easy to navigate. Anthony was very helpful in explaining the bike features to me. The closing part of the transaction was very professional. I give the dealership and staff a 5***** rating overall. We will be back to purchase our next bike. Thank you for my awesome V-rod guys! Sunny Price"
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| By: Ardis "Sunny" Yankeetown,FL |
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"We have bought 2 bikes recently from Bryan York. The second one was bought today. We purchased it from him because he took care of us very well on the first purchase. Based on the way we were treated today, we'll be back for more. Hold onto him, he's good."
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| By: John Spring Hill,FL |
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"In this day and age it is rare to receive the customer service my wife and I experienced each and every time we walked into the dealership. Everyone and I mean without exception, went out of their way to insure we were cared for in every way. I remain in awe of the quality of this service and the folks they rendered it and will be a client for life."
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| By: Leo Apollo Beach,FL |
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"Had a very good experience! Laura and the whole staff were helpful, courteous and fun to work with. We will definitly be back to get another one. "
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| By: allan tampa,FL |
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"Every time I walk in the dealership, I feel that every staff member goes out of their way to make me feel at home. The small talk that we have is genuine and you can tell that each member loves motorcycles, particularly Harley-Davidson's and it's not just a job to them. At times I've visited the dealership just to visually shop, plan my next purchase and talk with my fellow family members. I call the staff my fellow family members because that's how they make me feel; right at home. I've told all of my family members about the above excellent service I get every single time I step in the dealership and the ones that I have taken there have all been impressed with the style, cleanliness, and welcome feeling that they get. I bought my bike from Brandon H-D in 2006 and ever since that time I've been a walking billboard for them, and have become a true die hard Harley-Davidson owner. I would like to say thank you so much for all that you guys do H-D of Brandon and Tampa (I've never been to the one in New Port Richey). You guys truly go above and beyond to be #1 in customer service. Keep up the fantastic work.
Sincerely,
-Tim White"
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| By: Tim Brandon,FL |
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"My husband was turning 40 this year and I really wanted to give him something special. For months and months we came to Brandon Harley and talked with Kelley once sometimes twice a week. Kelley always took the time to answer our questions, even though I think he knew that we weren’t quite ready to make a purchase he always made time for us. Just a few months prior my husband purchased a sportster for me at Brandon Harley and it was eating him up that he was still riding a HONDA. (Not to mention I would rub it as much as possible! ha ha) Even though the Honda was good to us, he was totally in love with the Harley Street Glide, there was nothing more that he wanted. He talked and talked and talked about it, until finally I couldn't take it anymore. His 40th birthday was approaching and not sure financially if we could afford the street glide, I called Kelley one afternoon for some advice. I even suggested to Kelley that I would trade my bike just so my husband would have an unforgettable 40th. Kelley didn't hesitate, he got with Neal and put some figures together and needless to say the very next day we found ourselves sitting in front of Neal, who by the way makes it painless to sign your money away. He is soft spoken, easy going and definitely goes the extra mile to make your purchase stress free. I would like to say Thank you, to Kelley and Neal, my husband loves his motorcycle. He rides it everyday, in the cold, rain, or heat he rides it everywhere and he loves it! Also Thanks to Neal with his magic I was able to keep my bike and I am happy for that. We love Brandon Harley, but it’s not just about the product you sell, it’s your people who sell it. Thank you for everything! We are looking forward to continuing our business with you in 2009."
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| By: Lisa/Rick seffner,FL |
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"Santa was good to me this year and it was due to one of his little helpers, Bo! I got lots of accessories for my sportster and I am loving it! Bo’s customer service and knowledge about the merchandise makes it easy to shop at Harley. Bo guided my husband with his purchase and he did a fantastic job. I love my new foot pegs! Thanks Bo! It’s because of the service you give that we will continue to do business with Brandon Harley. "
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| By: Lisa seffner,FL |
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"Friendly, helpful sales staff. Good facility and well stocked with inventory.
jhw"
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| By: james Clearwater,HI |
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"I spoke with a lady today, Sue Martello, at the Brandon Harley Davidson who is an absolute gem! Brandon HD did not have what I was looking for in stock, but Sue took the time to go through the catalogue with me and find the item exactly. She found a way to get it to her store that day! She was so friendly and helpful, I was blown away! Also, while I was there, several other employees greeted me pleasantly, and displayed that the entire staff possessed this same dedication to high quality service! I realize that's part of "good customer service," but so many companies lack that essential element, what a treat to see it put to such good use! Way to go Brandon Florida HD!!!"
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| By: Ruth tampa,FL |
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"Just a note to say that your sales associate Duffy was knowledgeable, friendly, and spent quite sometime speaking with me about an upcoming purchase. I want to thank him for his dedication to excellence in sales and service. What a great experience at your dealership."
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| By: Kathy Odessa,FL |
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"On two recent visits to Gulf Coast both Janet and Mindy were very helpful and friendly. I visited Fletcher's in Clearwater and did not receive the courtesy I always get at Gulf Coast when I go there. So 5 stars to each of them."
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| By: Carrie New Port Richey,FL |
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"As always the staff is courteous and helpful. This is the second motorcycle we have purchased at Gulf Coast and we have always been happy with the service we have received."
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| By: Deborah Spring Hill,ID |
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"Just wanted to thank Julie, in Customer Service, and also Larry Stephens, at the Harley Dealership on SR 54, in New Port Richey. They are such a pleasure to work with, as they always have a great attitude, and are both so knowledgeable and helpful! We also want to thank C.J., in the Service Dept., for really helping us out, when our brand new, 2009, Dyna Low Rider, was recently hit by a car from behind. (My husband was riding alone when it happened, and I thank God he is okay!) However, our bike, named "Grace," sustained $2,500 worth of damage, but is being taken care of by only the best! Thanks, C.J., for all that you're doing to get our bike back on the road, with all that we need, and more! You guys are ALL awesome, and so is Anthony, our really cool salesman...Thanks to all the Gulf Coast Harley Staff! "
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| By: Kathi and Charlie Holiday,FL |
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"Sue Martello aka Mama Sue was absolutely awesome. My father and I came up for your chili cook off. It was our first experience with your dealership. Your store was extremely busy but she was more than willing to help fit my father in a new full face carbon Kevlar helmet. We also purchased a vest and a few ornaments while we were there. Another nice feature was just as we were wondering where you all had the shopping carts hidden another friendly sales girl came up to take everything out of our hands and hold it at the register for us. You have a top notch dealership and an even better staff. We will be back."
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| By: Michael sarasota,FL |
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"Our salesman, Jim Duffy, was very knowledgeable and friendly and not overbearing. He had just the bike I wanted. All the staff at the dealership was extremely helpful with all of out purchases.
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| By: Douglas New Port Richey,FL |
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"I was the NPR Hog Chapter’s very first web mistress after purchasing another Harley from the Tampa Chapter...yes, I started out in the Tampa Hog Chapter, but Gulf Coast H-D has become my family. They have ALWAYS been OUTSTANDING. EVERY ONE OF THEM! So I much prefer to deal with them when purchasing my next bike! DUFFY was FANTASTIC, and along with LARRY really worked me out a fabulous deal on my bike! Ryan in parts was outstanding, and Keith...and JoJo. Janet has always been my Motorclothes gal, she can find me anything! OVERALL. I think they are the BEST!"
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| By: Sherrie New Port Richey,FL |
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"I've been a customer at Gulf Coast Harley since you opened the door on State Road 54 and have dealt with most if not all of your service people but no one I mean no one has helped me with accessories and/or questions I might have about my 98 Classic like Keith Smith. This man is a fountain of information of Harley's, but more importantly always finds the time to spend with you with questions you might have. I can't say enough about the man. He's a true asset to your Company and the way you run things there.
A real "At a Boy" to Keith and to Gulf Coast.
Respectfully Submitted
Don Hamel"
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| By: DONALD niagar falls,FL |
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"As times are tuff and when the opportunity presents itself, it's always refreshing to take a ride and let the wind blow through the hair I used to have lol, as I enjoy the solitude of feeling my Harley thumping along with no "worries". Needless to say, I noticed a wining noise and felt this can't be to good. As the noise became louder and continued I took my 96 FatBoy into Brandon's service department, Bruce filled out the paper work and Darrick took into the shop, cranked it up. Needless to say the wining noise was very apparent and Somer popped outta her office and said turn it off, I don't think we want to buy this guy a new motor, she looked at me and said it sounds like a bearing, possible your cam barring and that we will need to get it apart and see really what's up. She saw that look on my face $$$$ and said, hey it could be worse, "NO WORRIES" and I'll keep you posted! She and her team did just that, kept me posted and asked me to come by from time to time as our little project was getting bigger and all I could see was a few hundred dollar fix heading towards a couple thousand. I say this tongue n cheek, yes, it was an expensive fix but because of Somer's professionalism and "NO WORRIES" demeanor as well as all the guys involved from Derrick, Ritchie, James, Ken, Bruce, Terry and some I may have not mentioned and not on purpose, They were and are all great to work with. I feel my safety and overall performance of my Harley was never compromised and everything worked out great! New bigger cam, new parts, a friendly environment and overall honesty. Most of all I appreciate Somer Huffman surrounded by a group of people that keep us riders riding. You have continued to earn my business and I thank you for that as well as continuing to provide good old fashioned customer service!
Steven Glantz Tampa, Fl."
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| By: Steve Tampa,FL |
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"Fantastic service, sales. Anthony took good care of us. All associates we were involved with were courteous, professional and treated us like family even before the intent to buy. We will refer our friends to this dealer. Additionally, our next Harley purchases will be from this dealer."
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| By: Thomas Hudson,FL |
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"YOUR SALES TEAM AT THE BRANDON STORE IS THE BEST THANK YOU"
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| By: MICHAEL NEW PORT RICHEY,FL |
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"We just bought a Black Denim Fat Bob 2009 from Anthony Iapichino. What a great guy and he was right on top of everything. We really enjoyed having him as our salesman and would refer him to our friends if they are looking for a bike. Thanks Anthony for our new ride!"
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| By: Scott & Beth Clearwater,FL |
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"I have had nothing but wonderful experiences with the dealership, but today I must say Julie and Denise where so helpful and charming. The great thing is that I have known them both for about 7-8 months now and it is so genuine to see them work. I appreciate all they do for me more then they will ever know! I also want to thank Larry for helping me with my son and his health issue relating to his bike. Very stand up! Also Thank you Cody for correcting the error in my points and up scaling my Fat Boy. You have me as a loyal customer! Many Thanks, Don Pierpoint"
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| By: Don Tarpon Springs,FL |
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"Bo in parts is great to work with. He helped me with a purchase of a new exhaust system for my 2008 Ultra. With his advice the sound is awesome and yet not too loud. Thanks again Bo I will be back.
Bob Weimer
PS: the service department is great too
ps. the service department is great too"
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| By: robert ruskin,FL |
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"I attended the Garage Party at Gulf Coast Harley on September 30. I had a wonderful time. Britni and Silvana did a wonderful job setting every thing up. Ed and Julie showed us how to pick up a bike. Janet and Denise told us the necessity of having properly fitted helmets and other clothing items, including the all important rain gear. Brian showed and told us of the vast variety of bikes. Keith, JoJo and Brad showed us how to make a bike OUR bike. And although Cassandra wasn't involved in the Garage Party, she was there to greet us in her always pleasant manner. I enjoyed the Party so much that I did something even my husband couldn't convince me to do...I signed up for the Rider's Edge Class scheduled for November. Everyone at Gulf Coast Harley is wonderful. In the last 3 years we have purchased 3 Harleys. We are treated like family every time we walk in the door. If you had an Employee of the Month I would have to nominate each and everyone of your employees at Gulf Coast Harley.
Frieda C. Fons
Land O Lakes FL"
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| By: Frieda Land O Lakes,FL |
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"Anthony Iapichino was extremely helpful and was very attentive to our specific needs. We were unhappy with the used Harley we had recently purchased, and he made sure that we left that night, with all of our needs met, riding out on a brand new, Dyna Low Rider! Now, we are definitely satisfied customers, and we also give many thanks to Dale, for his part in getting us affordable financing. Thanks Gulf Coast Harley Davidson - Harleys RULE and so does the NPR Dealership. "
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| By: Kathi and Charlie Holiday,FL |
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